Our IT SUPPORT SERVICES
One of our CORE SERVICES is Business IT Support
IT SUPPORT > The EnablerS!
Choose GENIUS to support all of your technology requirements from new business tech setup to IT Support for your growing operation. We consult on new projects, changes that can help your efficiency and implement new technologies.
The support we offer is slick and efficient with quick responses and solid solutions. No messing around.
Remote working is a key aspect of the modern workplace, having the ability to securely jump on any device in any location and still maintain an in-office level of productivity ensures the reliability of business operations.
At Genius, we achieve this with the implementation of a few amazing tools:
Cloud collaboration (Office 365 or Google Workspace)
Remote desktop connections (Microsoft RDP, TeamViewer, Google Remote Desktop)
Cloud storage (On-site, Dropbox, OneDrive, Google Drive)
Editing documents, amending projects, presenting key information and having a unified, reliable system for storing all this data is the most efficient way to work.
Get in touch to learn more or receive a free demo.
SME & Bigger Business
Assistance from a professional, Managed Service Provider like Genius is a cost-efficient way to have an on-hand IT Support department without needing to employ full time staff.
This is beneficial for smaller businesses who don’t require full time IT support staff.
Alternatively, if you have an internal IT department it’s often easy for them to become overwhelmed with the workload from an ever expanding workforce and network.
With added systems to look after and more staff needing support, it’s good to have a third-party support provider on hand to balance the load.
We work closely with larger organisation who need something simple like holiday cover or often a local organisation to assist with secondary offices in our region.
We work with organisations such as ESSO and the MOD on larger projects.
Office 365 / Data Management
Email services are key to any business and go hand in hand with the IT Support picture.
Genius has the ability to create, maintain and manage all of your email domains via our preferred offering of Microsoft Office 365. This includes the management of employee mail boxes, setting up mailing groups and backing up email data to the cloud using the latest protection technologies. Genius can be your Data Management partner and your on-hand hosted service professionals. We partner with Microsoft to provide Office 365 Services and Acronis to enable full protection against data loss. We manage our customers data including user management and data backups. We believe that our clients should continue to do what they do best while we give the assurance of smooth running technology systems that are both protected and updated.
Read more about our AntiVirus solutions and Backup Partnership for more information.
CustomiSed SUPPORT to
PUSH YOUR BUSINESS FORWARD
We have always worked with a very diverse client-base where a one size fits all solution won’t work. So we tailor the services we provide to ensure our clients are well looked after with the right level of service.